NOTE:The P2P ID for your recorder should be on the support sticker on the top or bottom of your recorder. If the app is not connecting, the QR Code or Owl Scan isn’t working, the P2P doesn’t match the P2P in the recorder firmware or the QR Code is missing, follow the steps below. Once complete, share these login credentials with the second user so they can add the system to the Night Owl HD App on their Smart Device to begin viewing.Lastly, select which permissions you would like this user to have.Edit the second username and then create a username and password for this additional user.Left-click on Edit at the bottom of the screen.Click on User1, which is second on the list.On the left side of the screen click the Users.Navigate to the System tab at the top of the screen.

Select the Main Menu icon on the left of the taskbar.Click anywhere on the screen to make the menu taskbar appear at the bottom of the screen.The username should always be “ admin” when creating a secondary account. Log in to your recorder from a TV / Monitor using your admin credentials.If you are the admin of the system and wish to allow someone else to remotely view the cameras from their Smart Device, you will need to create a second set of login credentials for them to use. Adding Additional Users for Remote Viewing If you do not have login credentials, please contact the admin.Ģ. If you are NOT the admin, log in with your username credentials. When doing so, you will be asked to enter the username and password for the system. To remotely view your system, you will need to add it to the Night Owl HD App. NOTE: If you are still experiencing an issue after troubleshooting, please click on Contact Us from your product’s support page to reach our Technical Support Team via Live Chat or Phone. Adding Additional Users for Remote Viewing.

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